Contact us on 01392 580944 or 020 8144 7455 or info@webdepend.co.uk

Functionality Testing

Making sure your website works correctly

The quality of your website is vital to ensure that visitors browsing the site are able to find the information they are looking for and convert to become prospects or customers. We provide comprehensive functionality testing to test each element of your website to make sure it works correctly, uncovering issues that prevent a website visitor from completing a user journey, such as purchase a product. Functionality testing finds problems that may otherwise go unnoticed and improves the quality of your website.

Functionality Areas We Typically Test

Our functionality testing typically covers the following areas, however, this is not the limit of what we test.

1

Navigation

Menus, breadcrumbs and other navigational aids.

2

Layouts

Positioning and styling of elements.

3

Pages

Testing page layouts and that content is displayed correctly.

4

Forms

Testing the functionality of forms, different field types, validation messages and that forms submit correctly.

5

Site Search

Site search facility, search results and relevance of results.

6

Basket & Checkout

Testing the shopping basket and full checkout process.

7

Payments

Payment processing of each card type.

8

Login & Registration

Login and registration systems including forgotten password and my account.

9

Social

Social network integration and content sharing functions.

Content Management Systems

Testing all the required functions of the content management system including updating content, amending the site’s appearance and other site settings.

Integrations

Testing integrations with CRM, Email marketing, Analytics, Helpdesk and other systems.

The above areas are not the limit of what we test, each project is different and has individual functionality.

Our Process

The functionality testing service follows our standard testing process.

Prepare

Prepare

We review the specification, wireframes and designs.

Create Test Plan

Create Test Plan

We create a test plan listing all the functionality and elements to be tested.

Conduct Testing

Conduct Testing

We carry out the testing and record any issues found in our bug tracking software.

Record Bugs

Record Bugs

All issues recorded include a description, URL, screenshot and priority.

Report

Report

We provide a report detailing what has been tested and a breakdown of the issues found.

Client Area

Client Area

Access to everything including the report and the issues found is through our client area.

Retest

Retest

We can retest all the bugs fixed plus carry out a full regression test to make sure nothing has been broken.

Contact Us

Have a functionality testing requirement you would like to discuss? Please contact us using the methods below.

Send us an enquiry