The experience that a user has when they visit, browse, purchase from or otherwise use your website should be a positive one.
This positive experience reinforces your company’s brand, it provides the user with confidence in your business and means they are more likely to trust your company again in the future, or recommend your products or services to a friend or colleague.
On the other hand, a negative user experience can do the opposite, undermining your business and creating doubts, frustrations and disappointment where none existed previously.
Your website needs to provide users with a good experience, which is why we have devised a focused user experience audit to test a range of factors, which effectively assess the overall user experience your website offers its users.
User Experience Audit Benefits
"WebDepend are a fantastic test team."
Areas Assessed During UX Audit
Examples Of What We Find During A UX Audit
UX Audit Reporting
As part of the user experience audit, there are two deliverables, which are:
- Each issue found will be added to our bug tracker, which we will invite you to have access to. These issues will be in the form of recommendations to improve the user experience and any specific usability or user experience problems that we find. Each issue will contain a detailed description, with a screenshot or video highlighting the problem and a severity.
- A report covering the areas tested and a high level view of the types of issues found and recommendations made as to improvements that can be carried out.
This reporting means that you can feed results into your development team straightaway plus receive a high level report for the CEO or Head of Department.
Interested in a user experience audit for your website? Please contact us to find out more.
- Tel: +44 (0)1392 580944
- Email: firstname.lastname@example.org